Refund Policy

💰 Refund Policy • Asim Cloth Store

💰 Refund Policy – Asim Cloth Store

At Asim Cloth Store, customer satisfaction is our top priority. If you are not happy with your purchase, you may be eligible for a refund under the conditions below.

✅ Eligibility for Refund

  • Refund requests must be made within 7 days of receiving the order.
  • Product must be unused, unworn, unwashed, and in original condition with tags and packaging.
  • Refund is applicable only if:
    • The product delivered is damaged or defective.
    • The wrong product was sent.
    • The requested exchange is not possible due to stock unavailability.

⛔ Non-Refundable Items

  • Discounted/Sale items.
  • Accessories (e.g., masks, undergarments) due to hygiene reasons.
  • Items returned in used or damaged condition.

💳 Refund Method & Timeline

  • Approved refunds will be credited back to your original payment method.
  • Please allow 7–10 business days for the refund to appear in your account (your bank/payment provider may vary).

Tip: Keep your courier receipt/tracking until the refund is completed.

🚚 Return & Refund Process

  1. Contact us at Muhammadmujahid00172@gmail.com with your order number, product photos, and reason for refund.
  2. Our team will verify and share return instructions.
  3. Send the item back using any reliable courier service.
  4. After inspection, we’ll notify you about approval or rejection. If approved, your refund will be processed within the stated timeframe.
✉️ Start Refund Request Business Hours: Mon–Sat, 10am–6pm

⚠️ Important Notes

  • Return shipping charges are the responsibility of the customer (except for defective/wrong product cases).
  • Refunds will not be issued for items returned without prior approval.